Enterprise Architecture (EA) and Business Process Management (BPM) offer significant benefits by enabling organisations to gain in-depth insights into their operations and drive effective transformation initiatives.

Key Benefits:

Process Insights through Process Mining: By analysing actual process data, organisations can uncover inefficiencies, bottlenecks, and deviations from standard workflows. This visibility helps to identify improvement opportunities grounded in factual evidence.

Benchmarking Current State Processes: Comparing existing processes against industry standards or best practices highlights gaps and performance issues, establishing a clear baseline for transformation efforts.

"What-If" Scenario Simulation: Modeling alternative process designs allows organisations to evaluate potential impacts on time, resources, and costs before implementation, reducing risks and optimizing decisions.

Process Re-engineering Strategies: Insights gathered lead to targeted redesign of processes to eliminate inefficiencies, streamline workflows, and enhance overall performance.

Capability Communication and Prioritisation: Clearly defining how technology and processes interact enables better alignment of improvement initiatives with business priorities and strategic goals.

Assessment of Architectural Change Impacts: Understanding how process changes affect enterprise architecture ensures cohesive and sustainable transformation.

Fletcher Systems brings deep expertise in managing these aspects through the integration of advanced transformation toolchains, including SAP LeanIX, SAP Signavio, and SAP ALM. Leveraging these platforms, we support organisations in orchestrating seamless transformations by combining architectural governance with comprehensive process management.

Business Process Maturity Assessment – Professional Services – Consulting Firm (2022)
Evaluated process effectiveness to identify improvements, align with best practices, and create a roadmap for ongoing enhancement and competitive edge.

Process Frameworks for Strategic Customers, Customer Success & Health – Consulting Firm (2025)
Developed standardised BPM-based frameworks to improve customer segmentation, success management, and health monitoring, boosting client relations and growth.

Business Process Improvement for Strategic Corporate Planning – Utilities (2025)
Applied BPM to optimise planning efficiency, cross-functional collaboration, and decision-making, supporting responsiveness to market and regulatory changes.

Are you seeking to benchmark ways of working or conduct a maturity assessment for a specific sector or function? Do you need assistance with business process improvement projects including process mapping, analysis, workshop facilitation and prioritising initiatives with a comprehensive roadmap?

We can support you in developing business cases, establishing process frameworks, governance structures and performance measures. If you are looking to design a new operating model or business architecture, our expertise is available.

For organisations ready to implement changes, we offer change management strategy development and execution support. Additionally, we provide BPM training and specialised training in BPM toolsets such as SAP Signavio and SAP LeanIX.